ArcFM™ Viewer can be customized to collect new feature data which can be seamlessly sent to the back office GIS using product functionality.

A deeper dive into configuring Esri ArcGIS Schematics to be used for a single line diagram for an electric feeder. This model allows your existing GIS data to be used...

Esri Maps for Office is a powerful add-in for Microsoft Office that allows you to create maps directly from your existing data in Excel.

Explore a practical example of collecting streetlight outages from customers utilizing ArcGIS Online integrated to the back office.

What should single line schematic diagrams look like in GIS? This article will discuss the goals as well as start the process for a proof-of-concept.

I wanted to switch gears to a powerful use for ArcGIS Online in utilities - creating killer interactive reports for planning and projections (without any GIS expertise).

Included in the many methods for loading electric data into GL's SynerGEE Electric tool is a comma-separated format called MiddleLink. We wanted to assist utilities with the process of translating…

Last month, in Creating an ArcGIS Online Outage Map - Easy as 1, 2, 3, we showed you how easy it was to create a simple outage map by exposing…

In this installment of articles related to ArcGIS Online, we will cover how to easily create an outage map for your customers. The beauty of publishing this using ArcGIS Online…

Last month I wrote about the new ArcGIS Online functionality at 10.1 and why you should care. We were excited to see that there was a lot of interest in…

One of the challenges in working with a Silverlight application is dealing with external events other than the typical asynchronous communication used to retrieve data. We usually think of a…

During a recent customer upgrade from ESRI 9.3 to 10SP3, we uncovered a last minute "gotcha" regarding over 1,000 map files floating around several share drives. Since the new production…