GIS Technical Services
Advance, evolve, and optimize your GIS
Transform your GIS into a high-performance asset. Our technical services help you build a robust, fully supportable system and unlock its full potential across your organization.
System Architecture
and Performance
We design scalable, secure, and high-performing architectures for both cloud and on-premise environments. We’ll evaluate your compute, storage, network, and security needs and build an Esri platform to support your users and applications with speed and reliability.
Your architecture and integrations will be guided by the ArcGIS Well Architected Framework. These patterns and practices help us architect optimal solutions that are both performant and supportable.
Analytics and Reporting
Do More with ArcGIS Utility Network
For organizations using the ArcGIS Utility Network, we develop analytics that go beyond basic mapping. We create dashboards, scheduled reports, executive summaries, and operational views tailored to stakeholders at every level—from field crews to leadership teams. Whether you need real-time insights, compliance reporting, or predictive analytics, we turn your Utility Network and enterprise data into meaningful intelligence.
Monitor, Evaluate and Report
- Subnetwork health and traceability
- Asset lifecycles, condition, and replacement needs
- Connectivity, containment, and structural relationship
- Network quality, errors, and rule violations
- Isolation zones, pressure systems, or circuits
- Performance and usage across services and devices
- KPIs for operations, engineering, and planning
Make Confident,
Data-Driven Decisions
Unlock the full value of your GIS data with tailored analytics and reporting solutions. We design and implement tools to help you keep your finger on the pulse of your operations.
ArcGIS Enterprise
SSP is an industry leader in implementing the ArcGIS Enterprise platform. We design, deploy, and optimize ArcGIS Enterprise environments to match the way your organization operates, whether hosted on premises, in the cloud, or through a hybrid architecture.
On-Premise Depoyments
- High availability and failover
- Internal and external access design availability and failover
- Active Directory, LDAP, SAML/SSO integration
- IT Security, governance and network policy compliance
- Performance analysis and tuning
Cloud Depoyments
- Azure and AWS landing zone design
- High availability and recovery across regions
- Use of cloud native tools
- Automation with golden images, IaC and auto-scaling
- Identity integration with Azure AD, Okta, and corporate SSO platforms
- Disaster recovery architecture planning
Hybrid Integrations
- Enterprise databases and file systems
- Operational technologies and enterprise applications
- Use of cloud native tools
- Field mobility and offline-capable solutions
- Security and monitoring platforms
- Web and desktop applications
GIS Upgrades
Staying current with the ArcGIS platform is critical for performance, security, and long-term support. We manage upgrades across ArcGIS Enterprise, ArcGIS Pro, the Utility Network, and related components with careful planning and minimal disruption.
But upgrades frequently impact more than just the core platform. We account for everything that may be affected. We handle testing, backups, rollout, and validation to ensure the entire GIS ecosystem continues working seamlessly after the upgrade—without surprises.
Moving to Utility Network?
Complete your migration with the leading Utility Network experts. From planning to deployment, we offer a full suite of services to make your transition smooth and successful
Dashboard and Viewer Applications
Dashboards and viewer applications turn your GIS data into clear, actionable intelligence for all levels of your organization. Whether you need high-level visibility, operational awareness, or user-friendly map access, we deliver solutions tailored to your workflows and audience.
Dashboards
Dashboards provide role-based at-a-glance insight into real-time operations, asset status, performance metrics, and field activity. We build solutions using ArcGIS Dashboards, Experience Builder, Insights, and custom web applications.
Example Dashboards
- Executive Overviews
- Operations and system Monitoring
- Field Activity
- Asset Health
- Emergency and Outage Incidents
Viewers
Map-based viewers offer intuitive access to GIS content for users who need to view, search, and interact with data without editing or analysis complexity. These apps can be configured for desktop, tablet, or mobile use.
Example Viewers
- Capital Projects
- Assets and Infrastructure
- Public and Stakeholder
- Executive Maps
- Internal Web Maps
Support Services
SSP offers the speed, staffing, and expertise you can rely on to quickly fix bugs, answer questions, and create minor enhancements to core technology — all within the same contract. Choose the arrangement that’s right for you and you’ll get top notch support from expert resources who understand your technology.
Flat Rate
Support
Get the level of support that’s right for you for a single, flat fee. You choose the technical focus, availability, and turnaround times. We deliver accordingly over the term your agreement.
Time and Materials
Support
Pay as you go. Set a maximum cost and term length and your team gets on-demand help until that limit is reached. With a T&M agreement, you’ll never pay for support you don’t use.
Flexible Service Level Agreements
Get basic support and reasonable response times. Our SLA-based support programs cover everything from basic support to time-sensitive critical issues with specified response times.
Quality Assurance
Our Quality Assurance process ensures that every solution meets the standards of reliability, performance, and usability your organization expects.
Every deliverable undergoes review and validation before handoff, and we involve stakeholders to verify that expectations are met. Whether the engagement involves software, configuration, data, or documentation, our goal is to eliminate surprises, prevent rework, and deliver with confidence.