Tim Pedersen works as a MIMS Product Support Specialist, specializing in quality control, usability and end-user support at the GIS consulting company SSP Innovations in Centennial, Colorado. Tim has worked on a number different global information technology products that solves complex IT challenges for some of the world’s largest companies and government organizations with his most recent experience being design, development and implementation of an object-orientated, global information management, authoring and publishing system that promotes content reusability to provide single-source publishing of technical documentation.