Hiring custom support staff externally from award-winning Esri partners can help you better maintain the quality and proper function of your GIS customizations and integrations. In fact, custom support might be a lifesaver for your users, and it also allows your administrators to focus on system improvement initiatives. SSP Innovations’ Director of Sales Dean Perry explains the who, what, why, and how behind the popular support option that SSP and others offer.
Interested about the three specific support option SSP provides? Check out the SSP support overview here. You’ll see a breakdown of the various types of support and will be able to research the best type for your particular needs.