Responder™: What’s New in 10.2 – Part 1

June 9, 2014 — Matthew Stuart

This is a multi-part feature highlighting recent changes to Responder™. (The big change, of course, is the ability to add/remove jumpers. That will be covered in a future post. SSP is working closely with hip-hop group House of Pain to secure the rights to “Jump Around” so that we can use their lyrics in that blog post. The original plan to use Van Halen’s “Jump” hit a snag when David Lee Roth asked for extra SSP shirts as part of the compensation package.)

Several SSP clients are in the process of upgrading to 10.2, and here is what they say are three cool Responder™ enhancements:

  1. The Show Multiple Responder™ Features tool now automatically filters the incidents/calls/devices grids to show all selected features within the polygon.

    First, click on the Show Multiple Responder™ Features icon on the Responder™ toolbar in ArcMap:

    Second, draw a polygon around the incidents in ArcMap:

    Third, return to the Incidents tab in Responder™ Explorer to see those specific incidents filtered in the View:

    This also works if you click the Show Single Responder™ Feature icon on the Responder™ toolbar in ArcMap too.

    (Note that Responder™ now includes an indicator showing the number of selected incidents vs. the grand total, as shown in the upper left on the screenshot above. Here we see 2/34 — meaning that the view shows the two incidents filtered from ArcMap compared to the total of 34. This was a small but welcomed change!)

  2. A new Remarks field is available for Electric Devices.

    First, right-click an Electric Feature in Responder™ Explorer and click Edit.

    Second, enter any remarks about that Electric Feature in the white space below.

  3. Responder™ Explorer (and Archive Explorer) now supports the option to set the time format from 12-hour time to 24-hour time on the Tools menu. So 1:05 p.m. would become 13:05.

    By clicking this:

    This:

    Becomes this:

Most of the changes to Responder™ came as a direct result of specific user requests. Not all of them are major and most won’t give you that Rocky Mountain High (note to self: check with John Denver’s estate about referencing this song title) — but we have found them to be useful additions.

Tune in next month as we look at a few more updates.

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Matthew Stuart

Director, SI Delivery

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