In the natural gas industry, emergencies don’t occur during optimal conditions. They happen in the middle of the night, on the weekend, and when it’s freezing cold outside. Whether it's…

On Friday February 28th Esri released the Migration Toolset, this is a pre-release and will be part of 3.5. I was a beta program tester taking this tool for a…

Long before the acronym OCM (or Organizational Change Management) became commonplace, the phrase “Human Factors” was used to describe how changes like a large-scale technology implementation affected the people and…

This may be a strange question considering how much the term is used but I’m not sure it is truly understood. The tech buzz over the last several years has…

After considering the 5 benefit perspectives of OCM discussed in Part I and II of this blog series, the next step is to assign a value to the benefits that…

One common question I get is, “What is the business value of the Utility Network versus what I already have with the Geometric Network?” That is not a simple or…

Last fall foursquare released an open source copy of their places dataset. In the dataset there are over 100 million points, with an ID, the place name, the lat/long, address,…

An important piece of a Utilities’ business is customer driven construction work. Customer driven work can from the commercial or residential space, or even government funded. This type of work…

Maybe you are looking for your next mobile solution, or perhaps you are ready to upgrade to the Utility Network. Whether it’s a system upgrade or a new solution, the…

As utilities prepare to move from mature systems to industry leading solutions, the act of documenting workflows goes well beyond mere record keeping. It becomes a strategic foundation for a…

Integration of organizational change management and project management is a leading best practice in enabling organizations to effectively deliver transformational projects – like an ArcGIS Utility Network (UN) implementation –…

I’m often asked, “So, what are the differences between the Geometric Network and the Utility Network?” That question usually makes me take a long pause because it’s not a quick…