You are here

SSP Lifecycle Work: Services

SSP Innovations provides full implementations of its SSP Lifecycle Work (formerly WFM) product along with Schneider Electric's Designer™ software, including the integration to Designer™ and custom interfaces to a number of other standard systems. Our SSP Lifecycle Work implementations follow our standard project process of three phases including design, develop, and deploy. Our SSP Lifecycle Work services are broken down into two complimentary sections as follows:

  • SSP Lifecycle Work Full Deployment - A typical SSP Lifecycle Work project begins with workflow modeling and data modeling which will allow SSP to document any required configuration and customization to the core product. SSP will then build and document the customer's SSP Lifecycle Work installation at the SSP offices before leading the onsite installation and training of the customer staff. SSP Lifecycle Work can be used without Schneider Electric Designer™ but reaches its fullest potential when integrated to enable full graphic design. SSP has implemented SSP Lifecycle Work at customer sites where Designer™ was already present and/or can implement the Schneider Electric Designer™ product within the context of the SSP Lifecycle Work project.
  • SSP Lifecycle Work Systems Integration - Many utilities will integrate SSP Lifecycle Work with a number of other systems to maximize the value of the implementation. These systems often include the CIS, OMS, Call-Before-You-Dig, Warehouse, Material Ordering, and/or Plant/FERC Accounting. SSP can lead and manage the integration of SSP Lifecycle Work to these systems. Typical projects include design workshops, development, and deployment using point-to-point, services oriented architecture (SOA), or enterprise service bus (ESB) integrations.

WFM Architecture

Typically, SSP's Lifecycle Work application can be implemented for a new utility in approximately 3-6 months. The effort will often include the following tasks:

  • Workflow Modeling & Documentation
  • Compatible Unit Library Review, Mapping, & Transformation
  • Work Management Data Conversion
  • SSP Lifecycle Work System Configuration
  • Optional SSP Lifecycle Work Customization
  • Optional Systems Integration
  • SSP Lifecycle Work System Testing
  • SSP Lifecycle Work Training
  • Deployment and Post Production Support

SSP will provide a single project manager who will be responsible for the delivery of the implementation and will also serve as the main point of contact for the client throughout the project. SSP believes continuity and personal accountability are integral to a successful implementation; therefore we will pledge the same leadership for the project's duration. While a variety of SSP software engineers, developers and analysts may assist with portions of a SSP Lifecycle Work project, your PM will remain the same.

Additionally, SSP will provide an account manager for the project who will act as client advocate for the customer within SSP Innovations, should the need arise at any point. This gives the customer a contact to call with any concerns or questions not germane to the technical aspects of the project.  SSP Innovations conducts internal bi-weekly Project Management Overview (PMO) meetings in which all current projects are reviewed against their respective project plans and all issues are raised and discussed at length to provide the best solution possible to the client. These PMO meetings include the Project Manager, Account Manager and SSP company leadership. Our goal is provide each customer with a successful implementation by focusing on exceptional service.